At 24-7 Consultancy, we provide a range of outbound call services designed to help medical practices stay connected with patients and enhance their overall experience. Our services include appointment reminders, follow-up calls, patient surveys, prescription refill calls, new patient welcome calls, and payment reminder calls.
Missed appointments can be a major issue for medical practices, leading to lost revenue and lower patient satisfaction. To help minimize no-shows and keep your schedule running smoothly, we offer appointment reminder calls to your patients. Our friendly staff will reach out to patients prior to their scheduled appointment to confirm the date and time, answer any questions they may have, and ensure they arrive on time.
Our appointment reminder service can help your practice reduce missed appointments and minimize the impact of cancellations or rescheduling. By staying in touch with patients, you can also build stronger relationships and improve overall patient satisfaction.
Following up with patients after an appointment is essential to ensure they receive the care they need and address any concerns they may have. Our follow-up call service allows you to stay in touch with patients and provide them with additional support and guidance.
Our staff will contact patients after their appointment to check on their progress, address any issues or concerns, and answer any questions they may have. This service can be particularly helpful for patients with chronic conditions or those who require ongoing care.
By providing follow-up calls to your patients, you can demonstrate your commitment to their health and well-being, improve their experience with your practice, and potentially improve patient outcomes.
Patient feedback is crucial to understanding how your practice is performing and identifying areas for improvement. Our patient survey call service allows you to gather valuable feedback from patients on various aspects of their experience with your practice.
Our staff will contact patients to gather feedback on their experience with your practice, including the level of care they received, the friendliness of your staff, the wait times, and any suggestions they may have for improvement. By gathering this information, you can gain insights into patient satisfaction and identify areas for improvement.
By utilizing our patient survey call service, you can show your patients that you value their feedback and are committed to providing the best possible care.
Prescription Refill Calls
Managing medication can be a challenge for patients, especially those with complex medical conditions. Our prescription refill call service allows you to stay on top of your patients' medication needs and ensure they have a sufficient supply of medication.
Our staff will contact patients to remind them to refill their prescriptions, answer any questions they may have, and ensure they have the appropriate dosage and medication. By providing this service, you can help improve medication adherence and potentially improve patient outcomes.
New Patient Welcome Calls
Making a positive first impression is essential to building strong relationships with new patients. Our new patient welcome call service allows you to welcome new patients to your practice, provide them with information about your services, and answer any questions they may have. Our staff will contact new patients to introduce your practice, provide them with information about your services, and answer any questions they may have. This service can help new patients feel welcome and valued, and it can also help reduce anxiety and stress associated with visiting a new medical practice.
Payment Reminder Calls
Collecting payments can be a challenge for medical practices, and overdue payments can impact your cash flow and overall financial health. Our payment reminder call service allows you to stay on top of outstanding balances and facilitate payment.
Our staff will contact patients to remind them of their outstanding balances, answer any questions they may have, and facilitate payment. By providing this service, you can improve your cash flow, reduce the need for collections, and improve overall financial management.
Our outbound call services are designed to help medical practices stay connected with patients, improve patient satisfaction, and streamline various aspects of practice management. Contact us today to learn more about how we can support your practice with our outbound call services.